Pink Elephant - ITIL and IT Service Management consulting, education and conferences:
"PinkVERIFY 3.1 Toolsets
The tools in the table below - listed alphabetically by vendor - meet 100% of the PinkVERIFY 3.1 general, core, and integration suitability requirements for the listed ITIL® V3 processes.
AVM = Availability Management
PM = Problem Management
CAP = Capacity Management
REL = Release & Deployment Management
CHG = Change Management
RF = Request Fulfillment
EV = Event Management
SACM = Service Asset & Configuration Management
FM = Financial Management
SCM = Service Catalog Management
IM = Incident Management
SLM = Service Level Management
ITSCM = IT Service Continuity Management
SPM = Service Portfolio Management
KM = Knowledge Management"
This is a blog about interesting articles, cool gizmos and gadgets; tweaks and tricks; hacks and cheats; just stuff we heard about or discovered along the way; and how to make things work or make life more interesting....
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